Shipping Policy

Delivery

We strive to ship most orders within 1-3 business days after the order is placed. Please note that during peak periods, it may take a little longer for us to process and ship your order, and we truly appreciate your patience. Our goal is to get your items to you as quickly as possible!

Please be aware that we only process orders on business days (Monday-Friday).

Total Delivery Time = Processing Time + Shipping Time

Typically, delivery takes 7-14 days.

Order Status

Once your order is shipped, you will receive an email notification with tracking information, including a tracking number. You can use this number to track your order from our fulfillment center directly to your door.

For registered users, your tracking number will also be saved in your account's order history.

Note: If the tracking link doesn’t show immediate information, don’t worry! It can take up to 24 hours for the shipping carrier to update tracking details after the package leaves our warehouse.

Shipping Time

An estimated delivery date will be provided on the checkout page. Please note that shipping times may vary depending on your location.

Important Notes

If your package does not arrive by the estimated delivery date, you can track your order's status in your Account Center. If you need assistance, please feel free to reach out to us.

We do not ship to all countries. If your location falls outside our shipping range, please contact us, and we will do our best to assist you.

Additional Information

All delivery times are estimates, and we are not responsible for delays caused by factors beyond our control, such as weather, shipping carrier issues, customer errors, or holiday-related delays.

If you have any questions or need help with your account, don't hesitate to contact us.

For online inquiries, please email us at: [email protected].